These Standard Rules of procedure for the USGenWeb Project will add to or vary from the rules of parliamentary authority indicated in USGenWeb Special Rules, Section II and will stand until revoked, modified, or properly approved by membership for insertion into the USGenWeb Bylaws.
(Adopted March 8, 2007)
These Standard Rules do not require periodic sustaining when a change in permanent National Coordinator occurs. These rules may be amended or revised by the Advisory Board in accordance with USGenWeb Bylaws, Article VIII, Advisory Board Procedures.
(Adopted February 2003 and amended 24 February 2003)
a. The process for removal of an SC or ASC may be initiated by the Advisory Board on a 2/3 favorable vote of a quorum (9), or by a petition signed by 10% of the voter-qualified CCs of XXGenWeb Project, or by 2 CCs if 10% of that total falls below the number of three (3). This petition must be presented to at least one of the regional CC Representatives for immediate forwarding to the entire Advisory Board. Reasons for removal must be clearly stated. Immediately following a favorable vote by the AB, or upon receipt of the CCs' petition, the National Coordinator shall request the EC to "freeze" the voter list for XXGenWeb until after the process is concluded.
b. Reason(s) stated for removal will be forwarded to the named SC, or ASC, who will have five (5) days to send a response to his/her regional SC Representative for immediate forwarding to the entire Advisory Board. An additional five days will be granted only if the person is unable to respond due to unavoidable circumstances.
c. Regardless of which entity begins the process, the National Coordinator, upon receipt of the response (if any), will immediately send a copy of the reasons for removal and the response (if any) to the Election Committee, instructing the Committee to conduct a vote within the State and within the Advisory Board, simultaneously, asking the question "Shall [Name and Title] be removed from office?" Choices are to be "Yes", "No", "Present". Included with this question will be the reason(s) for removal and the response (if any). The voting period will be 10 days in length.
d. Removal will require, per USGenWeb Project Bylaws, a 2/3 favorable majority vote of a quorum (9 members) of Advisory Board Members and a 2/3 favorable majority vote of a quorum (minimum 75%) of the voter-qualified CCs of that State.
e. No removal procedure may be implemented against the same SC, or ASC, within six months of a failed attempt, unless evidence is presented to the Advisory Board that retaliatory actions are being taken, or attempted, against the initiators of the original action. Evidence that is proven false, may result in the removal of the CC.
f. In the event that removal of an SC, or ASC, is approved, an election to replace the SC will be conducted by the EC. The same shall apply to the ASC if that person was elected. If not, replacement of the ASC will be left to the SC.
g. This policy will go into effect upon passage.
The Election Committee will operate under the Election Committee Procedures. Changes to the said Procedures may be made by the Advisory Board, or may be proposed by the Election Committee, subject to approval by the Advisory Board. The current said Procedures can be viewed on the Election Committee web site at: http://usgenweb.org/usgwelections/procedures.htm.
(Adopted 17 October 2006 (Motion 06-18))
In the event a request for permission to use one of the USGenWeb Logos in a publication is received, the National Coordinator shall notify the Advisory Board of his/her intent to accept or reject the request. Unless an objection is registered the National Coordinator's decision will stand.
(Adopted 11 July 2006 (Motion 06-13) and 22 August 2006 (Motion 06-13a); amended 9 May 2011 (Motions 2010/11-12 and 2010/11-13)
Introduction: When a conflict arises between two members of The USGenWeb Project that cannot be resolved informally, either party has the option of requesting a review of the dispute by the Grievance Committee. The final decision of the Grievance Committee is binding on all parties.
The Grievance Committee shall consist of seven members of The
USGenWeb Project in good standing. The panel must include a State
Coordinator and a member of the Special projects and three County
Coordinators/Local Coordinators who have not served as State Coordinator
or in a national level position within the last three years. The
National Coordinator is an ex officio member of the Grievance Committee
and is not eligible for assignment as the committee member overseeing an
accepted grievance. In the event that a member of the Grievance
Committee is one of the parties involved in the dispute or has a
personal interest in the dispute, that Committee Member shall retire
from involvement with any aspect of that grievance.
In the event that a Grievance Committee member changes positions in the USGenWeb Project during their term, they may remain as a representative of the position for which they were appointed until the end of their term. This does not apply in the case of the committee member's election to the USGenWeb Advisory Board, at which time they would be required to resign and a new representative appointed after a call for volunteers from within the project to fill the seat.
A Grievance Committee member may be temporarily removed, upon a vote of two-thirds (2/3) of the committee, for unwillingness to serve in the capacity for which the person was accepted, releasing information on a grievance presently before the board and/or not answering three (3) roll calls.
The member will be sent a letter by the Grievance Chair stating the reason for the temporary removal. During this time the member will be unsubscribed from the Grievance Committee mail list. The member will then be given 72 hours in which to respond. If no answer is received then the member will be removed without recourse. If a response is received, after reading the reply and discussion of said, the Grievance Committee will vote on whether or not to permanently remove the member.
Volunteers for the Grievance Committee will be required to meet
certain minimum requirements for service.
Volunteers must have a minimum of one year's continuous service as a Member in Good Standing of either a State Project or a recognized Special Project of the USGenWeb Project.
Volunteers may not have been a party in a grievance for a minimum of two (2) years prior to volunteering for the Grievance Committee nor be currently involved in a grievance.
The Advisory Board will vote to make the initial appointments to the
Grievance Committee after soliciting volunteers for the committee,
posting their qualifications for comment by USGenWeb Project members on
the BOARD-L, each of the Regional lists, and any other official project
lists deemed necessary. Of the initial appointments four (4) will be for
two-year terms, and three (3) for one-year terms. The Advisory Board
will appoint the Grievance Chair for the initial term for a period of
Future vacancies within the Grievance Committee will be filled by USGenWeb Project members in the following manner: The Chair will solicit volunteers for the position, and post their qualifications for comment. Volunteers will be chosen by a vote of Grievance Committee members, and presented to the Advisory Board for approval.
Future appointments as Chair will be by vote of the Grievance Committee members. Elections will be for a two-year term.
Two e-mail lists will be established for Grievance Committee
business. The first list will be archived, and will be available for all
interested project volunteers to subscribe to on a read-only basis. The
list will be used to announce committee vacancies/appointments, to
request volunteers for open positions, and for discussions of policy
and/or procedures related to the Grievance Committee. This list will
also be used for Grievance Committee assignments and announcements. No
discussion of specific grievances will be held on the public list.
The second list will not be archived and is considered strictly confidential. Only Committee members and the National Coordinator (NC), as ex-officio member of the committee will be subscribed to this list. (The NC will be subscribed in read-only mode.) Any questions or concerns related to specific grievances will be raised ONLY on the confidential list. The confidential list may NOT be used for public business, or in an effort to avoid public disclosure. To avoid the appearance of conflict of interest or impropriety in the case of a grievance being filed against the National Coordinator, the NC would be unsubscribed from the confidential list and another Advisory Board (AB) member will be subscribed until the grievance process is completed. The National Coordinator will not be eligible to vote on matters related to specific grievances, but will have full voting participation in other Grievance Committee business.
Grievance Committee members act as administrators/advisors to volunteer mediators and arbitrators, following complaints assigned to them throughout the grievance process. Should a complaint progress to an arbitration hearing, the Grievance Committee member will be responsible for acting as Chair for the hearing. Grievance Committee members will not take direct part in mediations under their guidance, and will not have a vote in hearings they may chair. Grievance Committee members are responsible for tracking the progress of complaints until resolved, and making status reports to the Chair and/or Committee as may be necessary, with a final status report upon resolution of the complaint.
Additional duties of the Grievance Committee include:
The Chair will be responsible for receiving complaints, numbering them, and assigning them to a Grievance Committee member to administer. The Chair will also be responsible for maintaining a list of volunteer members to act as mediators, as well as a list of volunteer arbitrators, and assigning them to complaints as needed. The Chair will make a Quarterly Report to the Advisory Board on the number of complaints received and resolved, and provide other information as needed by the Board.
Because grievances are considered personnel matters, all volunteers
(committee members, mediators and arbitrators) must state that they are
willing to abide by strict confidentiality requirements.
Confidentiality begins when the grievance is filed with the Committee. All discussion regarding the issues during the grievance process is to be considered privileged and private, and shall not be disclosed during or after the process by either the team or either party, except as allowed by these procedures.
The mediation process is confidential, and parties involved must agree to uphold that confidentiality unless ALL parties agree to the contrary.
The arbitration process is considered confidential, and parties involved must agree to uphold that confidentiality unless ALL parties (including volunteer arbitrators and witnesses) agree to the contrary.
Members of the Committee must also state that they understand that violation of this confidentiality agreement will mean immediate expulsion from the Grievance Committee and may result in determination of Member Not in Good Standing by the Advisory Board. Once declared a MNIGS, the former Grievance Committee member may not serve on the Grievance Committee again.
In the event of a party to the grievance breaking confidentiality, for a first violation, the party will be sent a letter by the Grievance Committee Chair reminding the party that there can be no discussion of the grievance from the time that the grievance has been filed. A second violation will terminate the process and a finding will be made against the violator. If the Grievant is the one who has breached confidentiality, the grievance may not be re-filed in any form.
1 - Who may file: The grievance process is initiated, when a complaint is made by any of the following:
a. A member of the USGenWeb Project, filing on his/her own behalf, within 30 days of incident, or discovery of incident;
b. A former USGenWeb member within 30 days of termination of membership either with the Project, or within a specific State or Special Project;
c. A transcriber or an accepted contributing researcher, within 30 of incident, or discovery of incident.
In the case of two or more individuals forming one party, the group
will select one spokesperson to act on behalf of the others.
2 - Types of grievances: The following types of grievances will be handled by the Grievance Committee:
a. Grievances against the USGenWeb Project, the standing committees or Special Projects of the USGenWeb Project, or the USGenWeb Project Advisory Board. Grievances by a State Project or Special Project against another State Project or Special Project. Grievances against USGenWeb Project standing committees must be against the Chair or a specific member of the standing committee.
b. Grievances by a USGenWeb Project member against another USGenWeb Project member who is not located within the same State or Special project.
c. Grievances by a USGenWeb Project member against another USGenWeb Project member located within the same State or Special Project when there is no local Grievance Procedure to follow in that State or Special Project.
d. Grievances against the local grievance project of a State or Special Project having its own member-approved process for resolving grievances. 1. The Grievance Committee is limited to reviewing the determination made by the local grievance process and entering a determination whether the local procedures for the grievance process were followed within that State or Special Project. The Grievance Committee will not re-hear the complaint once it has been handled at the local level.
e. Other specific grievances on a case-by-case basis when there may not be a reasonable alternative at the local level for resolution of the dispute, solely at the discretion of the Grievance Committee as a whole.
3 - Required information: The initial complaint should be brought to the Chair, and must include the following information:
a. Full name & project affiliation of the member bringing the complaint;
b. Full name & project affiliation of the member the complaint is against;
c. The exact nature of the complaint, including the date that the incident occurred;
d. What steps or actions the member has taken to this point, if any, to resolve the situation outside of the grievance process;
e. What actions/reparations that the project member desires as a result of the grievance;
f. A specific citation or reference to the USGenWeb Project Policy, Procedure, or By-Law, or XXGenWeb Project, Policy, Procedure, or By-Law which is alleged to have been violated.
4 - Committee Review: Upon receiving the initial complaint, the Chair will assign it a number, and appoint one of the permanent committee members to review the complaint to determine whether it meets the requirements outlined in subsections 1 - 3 of this section. The review of the complaint will result in an "accept" or "reject" determination from the Committee Member assigned. The recommendation and the reasons therefore, shall be provided to the Grievance Committee as a whole, and voted upon.
The review at this level should assume that the facts stated in the complaint are true, and the determination of the viability of the grievance made based upon the assumption that the complaint is true and a review of the by-laws, policies, or procedures alleged to have been violated.
If rejected, the member filing the grievance shall be informed that the grievance was not accepted and the reason(s) that it was not accepted. If the grievance was not accepted due to the initial complaint not fulfilling the requirements of subsections 1 - 3 of this Section, the member will have ten (10) days from the date of notification to amend or correct any deficiencies in the initial complaint and resubmit it to the Grievance Committee Chair.
No third-party grievance will be accepted. The member who is aggrieved must be the one to file the grievance.
Non-specific complaints, those that do not allege a violation of a specific by-law, policy, or procedure, will be rejected with prejudice.
Any member filing two (2) non-specific and/or third party grievances within a one (1) year period will have their name submitted to the Advisory Board with a recommendation that they be declared a Member Not in Good Standing for a period of one year.
Any member who files two (2) non-specific and/or third party grievances within any one (1) year period for a third time will not be allowed to file any grievance for a period of five (5) years.
If accepted as a viable grievance, the parties shall be so informed and a Committee Member, a volunteer mediator and two volunteer arbitrators assigned. The Chair shall advise the parties of the identity of the members of the team once they are assigned.
5 - Objections: It shall be the responsibility of the parties to the dispute to raise the issue of bias or conflict by a mediator or arbitrator. This shall be done privately to the assigned Committee Member. All claims of bias or conflict must be raised prior to the beginning of the mediation process, and before the mediation/arbitration team members are subscribed to the mail list. If either party objects to more than one member of the team, that party must lodge all objections at the same time.
If an objection is raised to a team member, that member or members shall be dismissed and a new team member or members assigned without the necessity for any proof of bias or prejudice. The identity of the party raising the objection shall not be revealed to any team member. The replacement team member(s) will be the final members of the team and will then be subscribed to the mail list unless the opposing side lodges an objection to a replacement member. Once the team is seated on the list and the process initiated, no further objection may be raised as to partiality, bias, or conflict, and a team member may only be removed on his or her own request.
There can be no objection filed against the Grievance Committee Representative as that person is there to aid the mediator and arbitrators in the rules of the Grievance Committee and does not take an active part in the mediation/arbitration processes.
6 - The duties and responsibilities of the team shall be:
a. To provide a full and fair opportunity for both parties to present their side of the dispute and present relevant material in support of their position.
b. To review the material provided by both parties, to ask questions of the parties, and seek clarification to further understand the issues in dispute.
c. To assist the parties in identifying the source of the dispute, the options for resolution, common ground between the parties, and to explore the possibility of an amiable agreement for resolution of the dispute that will benefit both parties and The USGenWeb Project.
d. To notify the Grievance Committee that mediation has been successful and the exact nature of the agreement the parties have come to and have agreed to abide by.
e. Or, to notify the Grievance Committee that mediation has not been successful.
7 - Mediation: When the team
is seated, the parties shall be so advised by the Mediator. The parties
shall have seventy-two (72) hours to submit to the Mediator a written
statement of their position on the issues of the dispute. The mediator
shall provide the position statements to the team members for their
review. Upon receipt of the position statements, the volunteer
arbitrators shall be unsubscribed from the discussion list during the
The issues raised in the initial complaint and in the position statements of the parties shall be the sole issues for discussion in either mediation or arbitration. Prior precedent may be considered, but issues not raised in the complaint or in the position statements will not be considered.
The mediator may meet with each party separately, discussing the issues raised and prompting suggestions for a solution, short of the party receiving their requested goal that would be acceptable. All correspondence will be accessible to the permanent committee member.
If an amiable agreement is achieved between the parties in the mediation process, the members of the team shall retire to closed session to insure that the resolution is appropriate in view of the goals and requirements of The USGenWeb Project. If no conflict is found, the resolution agreement will be forwarded to the Grievance Chair with a recommendation for approval, and the parties so notified by the mediator. If the resolution agreement is not consistent with the goals and requirements of The USGenWeb Project after review in closed session, the team will reconvene with the parties for further discussion.
Mediation will continue until the matter is resolved, or until it is apparent to the mediator that there will be no resolution forthcoming, but for a period of no more than ten (10) days once mediation has begun without approval of the Grievance Committee. The mediator may request additional time from the Grievance Committee if it is the the opinion of the team that a resolution is at hand.
If, after the mediator has worked with both parties for a reasonable amount of time, and the mediator determines that the movement of one or both parties will not be sufficient to produce a mediated resolution, the mediation process is terminated. The Mediator will make a final recommendation to the Chair as to whether the matter should proceed to arbitration or whether the matter should be closed. The Committee must vote on a recommendation to close the grievance without proceeding to arbitration.
Failure of either party to proceed with mediation in good faith is grounds for terminating the process.
8 - Arbitration: If the mediation process fails, and the grievant
wishes to continue with the complaint, the mediator will so advise the
volunteer arbitrators. The mediator and the arbitrators, along with the
overseeing committee member, will conduct the arbitration hearing, with
the committee member acting as a non-voting chair.
The volunteer arbitrators will be re-subscribed to the mail list and both parties to the grievance will remain subscribed to the list. Both parties will be given the opportunity to present statements or evidence. The volunteer arbitrators may request additional information if they feel it is necessary, or may ask further questions of the parties involved.
After hearing both sides of the issue, the parties shall be given an additional seventy-two (72) hours to provide to the chair a written summation of their position in view of the discussions held.
The chair will provide these summations to each member of the team. The team shall retire to closed session and come to a recommendation of the course of action to be taken by the parties to resolve the dispute. The arbitrators may find for either party, or reach a decision that is a compromise between the two positions. The arbitrators will make a recommendation as to what action, if any, should be taken.
The burden of proof of a violation of the by-law, policy, or procedure cited in the initial complaint is on the person making the allegation. The decision of the arbitration team will be based on the information and evidence submitted and applicable USGenWeb and XXGenweb Project by-laws. Failure of either party to participate in the arbitration process will result in the decision being made against the non-participating party in accordance with the information presented.
The recommendation of the Arbitration Team shall be submitted to the Chair for approval of the Grievance Committee. Upon approval, a written decision will detail to the parties the findings of the Team and the actions to be taken by the parties in light of the findings.
The decision of the Arbitration Team becomes the final resolution of the dispute upon approval of the their recommendation by the Grievance Committee. Failure of either party or other USGenWeb Project member to comply with the decision is a violation of the USGenWeb Project Bylaws and subject to action by the USGenWeb Advisory Board.
9 - Appeals: A party aggrieved by a decision of the Grievance Committee may make an appeal to the USGenWeb Project Advisory Board. The Advisory Board will review the appeal to determine if the Grievance Procedures were followed as set out herein. An appeal to the Advisory Board is not a rehearing of the issues and the outcome is either to affirm the determination made by the Grievance Committee, or a return to the Grievance Committee for reconsideration.
The decision in a grievance may be appealed only once and that appeal must be filed within 15 days of the decision made by the Grievance Committee. A notice of intent to file does not change the 15 day deadline for filing the actual appeal.
A decision by the Committee to reject a grievance may not be appealed if the Grievant breaks the confidentiality procedures.
(Adopted March 8, 2007)
Effective with the Advisory Board term beginning 1 September 2007, when a motion is presented to the assembly by the Presiding Officer, the motion will be numbered in this format:
a. Four Position Term Year Start, ex. 2007.
b. Two Position Term Year End, ex. /08.
c. Sequential number starting with -01.
d. Example: 2007/08-12 represents term year beginning in September 2007 and ending in August 2008 and it's the 12th motion of the term.
(Adopted March 8, 2007)
In the event the Project is offered a donated membership in the Federation of Genealogical Societies (FGS), or other national professional non-profit genealogical organizations, the National Coordinator shall notify the Advisory Board of his/her intent to accept or reject the donation. Unless an objection is registered the National Coordinator's decision will stand.
(Adopted March 8, 2007)
In the temporary absence of the Presiding Officer/National Coordinator (NC) for a period of less than ninety days the Representative at Large (RAL) will act as the Presiding Officer. In the temporary absence of both the NC and the RAL, either the NC or the RAL will designate another member of the Advisory Board to be the Acting Presiding Officer.
(Adopted March 8, 2007; Amended August 10, 2008 (3))
When a vacancy occurs on the Advisory Board:
1. National Coordinator--USGenWeb Bylaws Article VI, Section 7 applies along with the following:
a. The vacancy shall be announced on the Board mailing list within two days.
b. If the vacancy occurs after September 1 and prior to the next annual election cycle beginning June 1: i. Within seven days the Advisory Board will elect from its membership, by 2/3 majority, an Acting National Coordinator. ii. The Advisory Board will direct the Election Committee to conduct a special election for a National Coordinator.
c. If the vacancy occurs after June 1 and prior to the following September 1, within seven days the Advisory Board will elect from its membership, by 2/3 majority, an Acting National Coordinator to serve the remainder of the term.
2. All Other AB Positions--USGenWeb Bylaws Article VI, Section 8 applies along with the following:
a. The vacancy will be announced on the Board mailing list and the appropriate regional mailing list(s) within two days.
b. Within five days the Advisory Board will call for volunteers for the position. Volunteers must meet the eligibility requirements for the position.
c. Within fifteen days of the call, volunteers must submit their names to the National Coordinator and/or the Representative At Large.
d. Within 30 days of the announced vacancy, the Advisory Board will elect, by 2/3 majority, a replacement from the pool of volunteers.
3. Special Circumstances.
a. In the event that a vacancy occurs on the Advisory Board during the annual election process involving a term expiring during the current session, the seat shall remain empty until such time as the outcome of that race is known. Then, the Advisory Board shall appoint that Representative-elect who will be seated immediately and complete the remainder of the term.
(Adopted February 10, 2007)
It is the policy of the USGenWeb Project that a member, where duly qualified, may cast only one vote per office, or per question in polls. In the event a member registers to vote more than one time the procedures as outlined in the Election Committee (EC) guidelines will be followed.
Section 1. In the event the EC, per its current standard rules/procedures, reports a possible case of fraudulent registration to the National Coordinator (NC)/Advisory Board (AB), the following steps will be taken:
a. The NC will assign a sequential number to the report and send it to the complete AB.
b. The NC will notify the appropriate State/Assistant State Coordinators, Special Project Coordinators, and individual(s) named in the report.
Section 2. The NC will seek a volunteer from the AB to lead the investigation. If there are no volunteers the NC will lead the investigation or appoint an AB member. All parties involved will be given the opportunity to provide input. All documentation will be collected by the leader only.
Section 3. The person(s) being investigated will be accorded the benefit of doubt if reasonable explanations are proffered, and they will be given the opportunity for review and comment at each point of the investigation.
Section 4. Based on discussion of the findings, the AB shall determine by vote whether the individual(s) shall be removed from the Registered Voter List, and whether any additional sanctions should be imposed on the individual(s), up to and including expulsion from the Project.
Section 5. The NC shall advise all involved parties of the AB's determination via e-mail, with a copy to the Board-Exec mailing list. Said parties shall include those State and/or Special Project Coordinators whose Project Membership may be affected by the AB determination.
Section 6. In the event a possible case of Fraudulent Registrations or suspected case of aliases is reported to the NC or AB member by an individual (he/she being required to provide a convincing statement or sufficient documentation in support of the claim to justify the need for investigation) the following steps will be taken:
a. The AB member receiving notification of a possible fraudulent registrations situation and/or suspected case of aliases will ask the notifying individual if he/she will agree to the disclosure of his/her name. If so, the AB member will forward the eMail to the NC and Board-Exec mailing list. If not. the AB member will remove all identification of the sender from the eMail and forward the eMail to the Board-Exec mailing list and forward a full copy of the eMail to the NC.
b. The NC shall notify the EC of the situation and ask the EC to check its files for possible multiple voter registrations and for any information the EC may have that has a bearing on the reported situation.
c. Section 1.a. through Section 5. will be followed.
These Standard Rules of procedure for the USGenWeb Project will add to or vary from the rules of parliamentary authority indicated in USGenWeb Special Rules, Section II and will stand until revoked, modified, or properly approved by membership for insertion into the USGenWeb Bylaws.
(Added Monday, 03 Nov 2008, Revised 20 Dec 2009)
A: The USGenWeb Advisory Board (AB) will appoint the website manager and an assistant website manager, if any, from the Project membership applications, to maintain the USGenWeb National website. The website manager and assistant, if any, serve as trusted technical assistants to the Advisory Board. In addition, one AB member will be appointed to work with and act as a liaison between the AB and the website manager and any website manager assistant to ensure that the National site is in compliance with the Project by-laws and that the duties outlined in this document are fulfilled. The National Coordinator (NC) will also work with the website manager and any website manager assistant to ensure that their responsibility for day-to-day operational management of the project site is fulfilled.
B: Selection of the Webmaster - The USGenWeb Advisory Board (AB) shall issue a call to the Project at the beginning of the last two weeks of August, each year, for volunteers to fill the position of Website Manager. The slate of applicants for this position, received by the current AB prior to the expiration of their term on September 1 of each year, shall be provided to the newly seated Advisory Board for their consideration.
The qualifications for both positions are:
a. The individual must have been a member in good standing of the USGenWeb Project for a minimum of 6 months.
b. The individual must have a strong demonstrated knowledge of HTML, CSS (cascading style sheets), SSI (server side includes), and FTP software.
c. The individual must be able to devote approximately 8 to 24 hours per month to their duties as webmaster, spread out across the month.
d. The individual must respond to requests for updates in a timely manner. This is defined by responding to the request within 48 hours and completing the requested update within one week. These time limits do not apply if the webmaster and/or assistant have notified the board they will be unavailable for a period of time or if there are extenuating circumstances such as a natural disaster in the area where the webmaster and/or assistant reside. The second limit does not apply if the scope of the change is large and if the webmaster or assistant have notified the board that it will take longer. If the webmaster or assistant have notified the board it will take longer than the stated week, they must provide an expected completion date for the change.
e. Additional knowledge and/or skills such as php, databases and search engine optimization may be desirable but are not required.
C: Duties & Responsibilities of the website manager and assistant website manager:
a. Makes website changes requested by the advisory board or the National Coordinator. Changes may include, but are not limited to adding additional or updated links, updating the identity of committee members and/or state SCs or ASCs and and formatting and posting of committee minutes.
b. Finding and correcting broken or erroneous links by running a link checker monthly.
c. Reviewing server logs for errors and taking any needed corrective action.
d. Keeping a log of all changes made to or other actions taken in regards to the National site. This log must be available for review by the AB members at all times.
e. Watching, reporting on and taking steps to improve the performance of the National site's performance.
f. Receiving reports on website problems from site visitors, pro-actively detecting problems that arise whenever practical and reporting the problems to the web host provider, either directly or through the designated process in place at the time, and work with their support organization to correct the problems.
g. Providing quarterly reports to the AB regarding the site and actions taken and changes made by the webmaster and/or assistant.
h. Notify the assistant/assistant webmaster, AB representative and NC if they will be unavailable for periods of more than 48 hours so that others can cover the duties and complete any necessary updates.
D: Responsibility of the NC or Designated Individual with Control Panel Access:
a. Provide the codes/passwords to the webmaster, assistant webmaster and the AB representative so the stated responsibilities can be carried out.
b. If the webmaster and assistant don't have direct access to site error logs, do whatever is required to make them available to the webmaster and assistant so that their duties can be carried out.
c. If the webmaster and assistant don't have direct access to the support organization of the webhosting service, serve as the interface to report problems to the web hosting service and in working with their support organization to correct them.
E: General Requirements:
a. The financial information of the account holder must be protected at all times.
b. The website must be designed such that it is portable between web hosting services in the event that a move is necessary or desirable.
c. The ability to hand code a site in HTML format is not necessary. Pages may be created using website designing software, but the software must not be specific to the web host, causing the transfer of the site to be impossible, nor should the software insert scripts that are not portable between web design applications.
d. The webmaster and/or assistant webmaster may be replaced for failure to comply with Sections 2 and 3, above.
e. The webmaster and assistant webmaster will only be granted ftp access to those portions of the National site for which the Advisory Board have assigned them responsibility.
Comments and administrative-type problems should be emailed to the National Coordinator. For suggestons, concerns or complaints regarding a specific web site within the USGenWeb Project, please use the Contact Form.
Direct comments, technical difficulties or suggestions about this web site to the Webmaster.